Privacy Policy
Effective Date: January 1, 2025
5 Point Capital values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of data we collect, how it is used, and your rights regarding that information.
1. Information We Collect
We may collect the following information from you:
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Name
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Email address
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Phone number
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Mailing address
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Preferred contact method
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Property details and loan information (when applicable)
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SMS opt-in status
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Comments or additional information voluntarily submitted
2. How We Collect Information
We collect personal data via:
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Website forms (e.g., contact, application, refinance, listing)
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Verbal conversations and phone calls
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Email communication
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Event registrations or paper forms
3. How We Use Your Information
We use your information to:
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Provide mortgage, refinance, or real estate services
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Respond to your inquiries and communicate about your application
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Send service-related or appointment-related SMS messages, if consented
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Maintain our internal records
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Improve website functionality and user experience
4. SMS Consent & Communication
If you opt-in to receive SMS messages from 5 Point Capital, you may receive messages related to:
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Appointment reminders
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Application or loan status updates
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Follow-ups from our team
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Optional promotional offers (only with explicit consent)
SMS Privacy Note:
SMS opt-in consent and phone numbers collected for the purpose of SMS are not shared with third parties or affiliates under any circumstances for marketing or promotional use.
Message Frequency & Fees:
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Message frequency may vary based on your activity or preferences (e.g., up to 2–4 messages/month).
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Standard message and data rates may apply.
Opt-In Methods Include:
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Online form submissions
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Paper applications
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Verbal confirmation during consultation
Opt-Out Methods:
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Reply “STOP” to any SMS to unsubscribe
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Contact us directly at info@5pointcapital.com or call (888) 503-7126
For Help:
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Reply “HELP” to any SMS or visit our Contact Page
5. Data Sharing & Protection
We do not sell or share your personal information with unaffiliated third parties for marketing purposes. Data may be shared with internal agents or service providers for purposes related to your request.
We use reasonable precautions and industry-standard safeguards to protect your information.
6. User Rights
You have the right to:
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Access or request a copy of your personal information
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Update or correct your data
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Request deletion or removal from our contact systems
To exercise your rights, email info@5pointcapital.com.
7. External Websites
Our website may contain links to third-party websites with separate privacy policies. We are not responsible for their content or practices.
8. Children’s Privacy
We do not knowingly collect information from individuals under the age of 13. Our services are intended for users 18 and older.
9. Updates to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.
Equal Housing Opportunity
“We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.”
